Privacy Policy

PARTIES

1.a)This confidentiality agreement is made between Crm Services and the "member"; It contains the conditions for the member to benefit from the services offered on the website www.crmhizmetleri.com, which operates within the body of Crm Services.

1.b) Crm Services and the "member" shall be referred to individually as "party" and jointly as "parties".

2. SUBJECT OF THE MEMBERSHIP AGREEMENT

2.a) The subject of this Agreement is the general terms of use of the www.crmhizmetleri.com website owned by Crm Services, the rules, the terms of use of the member and the determination of legal responsibilities.

2.b) Pursuant to this Membership Agreement, the Member wishes to become a member of the electronic commerce platform www.crmhizmetleri.com managed by Crm Services and to purchase products and/or services sold in the Virtual Store on this platform.

2.c) In order to establish a contractual relationship between the parties, the Member is required to fill in the information requested from the member on the website www.crmhizmetleri.com, enter the password to be determined and provide the specified approvals and permissions. In case of any deficiency in the membership information, the member can call Crm Services' customer service or update the membership information on the website. Otherwise, the member agrees that Crm Services does not have any responsibility in case of any other situation by giving consent to this agreement.

2.d) The Member accepts and undertakes that the personal and other information provided while becoming a member of the website www.crmhizmetleri.com is correct; Crm Services does not have any responsibility if the information is not correct. The Member who does not provide accurate and up-to-date information when filling out the Membership Agreement in question is personally liable for all damages that may arise for this reason.

2.e) If the member wishes to initiate any legal action or purchase process related to the products and advertisements displayed on the website, he / she accepts and declares that he / she has to fulfil all necessary legal obligations and legal procedures, including those on the website, and that Crm Services does not have any information and responsibility regarding such obligations and procedures.

2.f) All credit card and debit card transactions and approvals carried out by the Members from the www.crmhizmetleri.com website are carried out online between the relevant Bank, Credit Institution and/or Payment Service Providers and the Members. Any of these payment transactions are not carried out by Crm Services. For this reason, Crm Services, Members, credit card, etc. payment instrument passwords, unless the member does not request it, does not see and does not save. However, in the event that the customer approves the "registration of credit card information to Crm Services for fast shopping" by the member, Crm Services is responsible for the protection of this information under the terms of this contract.

2.g) The Member declares that he / she accepts and undertakes that he / she will act in accordance with the provisions of this Membership Agreement, all conditions specified on the website, applicable legislation and ethical rules in the transactions and correspondence he / she carries out on the website. The legal and criminal responsibility for the transactions and actions of the member within the website belongs to him. Crm Services will be able to share the information of the Member with the authorities in case of request of the competent authorities in accordance with the legislation in force.

2.h) Measures have been taken by Crm Services to ensure that the www.crmhizmetleri.com website is free of viruses and similar software within the current possibilities. In addition, in order to ensure ultimate security, the Member must supply its own virus protection system and provide the necessary protection. In this context, by entering the website www.crmhizmetleri.com, the member is deemed to have accepted that he / she is responsible for all errors that may occur in his / her software and operating systems and their direct or indirect consequences.

2.ı) Each member may have a single account. In the event that it is determined that a member has more than one account, it is at the sole discretion of Crm Services to close and / or freeze the accounts found to be fraudulent without notifying the member; this is accepted and undertaken by the member. These gains of the member who tries to gain from the system with more than one account are not protected and if the violation occurs more than once, Crm Services reserves the right to take other legal remedies, including removal from membership, as the relevant violation will be one of the fundamental violations of the member agreement.

2.j) Crm Services is not responsible for any direct or indirect damages that may arise due to breach of contract, tort or other reasons due to the use of this website, the use of the site or the information and other data, programmes etc. on the site. Crm Services is not responsible for any damages that may arise due to breach of contract, tort or other reasons, interruption of the transaction, etc. It is not responsible for damages that may occur due to reasons. This issue has been accepted by the member.

2.k) The user name and password information required by the member to perform transactions on the website www.crmhizmetleri.com is created by the member and the security and confidentiality of such information is the sole responsibility of the member. The member accepts, declares and undertakes that the transactions carried out with the user name and password belonging to him/her have been carried out by him/her, that the responsibility arising from these transactions belongs to him/her in advance, that he/she cannot assert any defence and/or objection that he/she did not carry out the business and transactions carried out in this way and/or that he/she will not refrain from fulfilling his/her obligations based on this defence or objection.

2.l) Crm Services reserves the right to change all kinds of services, products, conditions of using the site and the information provided on the site without prior notice, to reorganise the site, to stop the publication. Changes take effect at the time of publication on the site. These changes are deemed to be accepted with the use of the site or access to the site.

2.m) No. 5237 Turkish Criminal Code and other applicable legislation in accordance with any act that constitutes a crime and / or misdemeanour in accordance with www.crmhizmetleri.com website with any unfair and / or unlawful gain and in the event that Crm Services suffers any damage in this way, Crm Services shall pay all damages, including but not limited to the loss of profit and judicial and / or administrative fines, without the need for any notice, notice and approval of third parties, claim all payments and expenses (including, but not limited to, court costs, fines, taxes, duties, levies, fees, all kinds of expenses, including, but not limited to, court costs, fines, taxes, duties, fees) that it has made or will make in the future, including, but not limited to, the compensation debt arising from third party claims.

3. INTELLECTUAL PROPERTY

3.a) No material (images, graphics, logo, etc.) on the www.crmhizmetleri.com website, including code and software, may be modified, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed without prior permission and reference. The whole or part of the website cannot be used on another website without authorisation. Contrary actions require legal and criminal liability All other rights of Crm Services not expressly stated herein are reserved. In the event that the member violates the intellectual and industrial property rights of Crm Services in any way, Crm Services may claim compensation for all direct and indirect damages that Crm Services has suffered and / or may suffer at any time in the future.

4. PRIVACY

4.a) Crm Services, Personal Data Protection Law No. 6698, etc. of the personal data shared by the member with the member under the above conditions. attaches importance to the processing, security and protection within the framework of legal legislation. The member expressly and freely consents to the collection, use, transfer and other processing of his/her personal data within the conditions shown above. The Member has the right to reach the user for communication, marketing, notification and other purposes by letter, e-mail, SMS, telephone call and other means through the address, e-mail address, fixed and mobile telephone lines and other contact information specified by the Member in the registration form and subsequently updated by the Member. By accepting this agreement, the user accepts and declares that Crm Services may carry out the above-mentioned communication activities for him, unless otherwise notified in writing.

4.b) Within the framework of Article 2.g) of this agreement, Crm Services may share the information of the Member with the authorities in question in case of request of the competent authorities in accordance with the legislation in force. The Member accepts and declares that he/she consents to the use and storage of his/her personal data by Crm Services in this way. Crm Services'un shall take all necessary measures to ensure that such personal data are stored securely in accordance with Article 12 of the Law No. 6698 on the Protection of Personal Data and to prevent unauthorised access and unlawful data processing. The Member has the right to exercise the rights it has on its personal data in accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data and to make changes or updates to these data at any time.

5. FORCE MAJEURE

5.a) If the party subject to Force Majeure cannot fulfil the obligations it is obliged to fulfil within the framework of this membership agreement, its responsibility will not arise. The determination of force majeure shall be appreciated and determined in accordance with the provisions of the Turkish Code of Obligations No. 6098 and Article 2 and Article 3 of the Civil Code No. 4751. The party subject to force majeure cannot be held responsible for its obligations that are prevented or delayed as a result of force majeure and this cannot be considered as a violation of this Membership Agreement.

6. TERMINATION OF CONTRACT

6.a) From the moment the member completes the registration process, he / she accepts the terms specified in this agreement and this agreement is deemed to have entered into force. The Agreement shall automatically expire and become null and void without any warning upon termination of membership and/or upon the occurrence of any of the termination situations listed in this Agreement.